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PATIENT INFORMATION

Call Recording:-

We may record telephone calls to:

• Review and improve services

• Monitor and review quality of care

• Train, develop and manage staff and medical trainees

• Prevent, detect, investigate and prosecute allegations, complaints, claims and / or fraud relating

to patients, other organisations

• Protect staff and patients

We do this in the interests of offering a good service to our service users, patient safety, being a good employer and to protect public funds.

Latest News

Face masks

A polite reminder to patients attending the Practice that we still require a mask to be worn whilst in the […]

Covid Boosters

Elm Tree Surgery patients will be invited for their Covid Vaccination Booster via Hartlepool&Stockton Health. As there is a requirement […]

FACE COVERINGS

You will no doubt be aware that face masks will not be mandated however, at Elm Tree Surgery we will continue […]

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals

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