Telephone Prescription Requests

Posted by: heather - Posted on:

Please be aware we no longer take prescription requests over the telephone. We previously started taking requests over the telephone due to the pandemic to reduce footfall however due to the restrictions easing we will no longer continue with this service.

Housebound patients and patients aged over 65 will still be able to request their prescriptions over the telephone.

To order your medication going forward, the best way is to request medication is via the online service (please contact reception for login details).

SystmOnline is now available for mobile phones and tablets using the Apple and Android operating systems. SystmOnline allows patients to order prescriptions, book appointments, cancel appointments and view their summary record 24/7.

To download the app to your tablet or mobile phone please search “SystmOnline” in your app store. You can use your existing SystmOnline log in details on the app.

If you are not registered for SystmOnline please speak to your reception team.

You can also use the NHS App to order medication and make appointments.