You can only order medications that are on repeat with this service. If you require anything else you will have to put in a written request at the surgery. This facility is available 24 hours a day, 365 days of the year. However, the website can only be accessed from within the UK.
Prescriptions take 48 working hours to collect from the surgery and 72 working hours to collect from a chemist of your choice. If your request is put in after 10 am please allow a further 24 working hours before collecting your prescription. If you need an emergency prescription or the prescription sooner than 48 working hours, we suggest you do not use this service and contact the Practice on the dedicated prescription lines.
You need to register to become a user for this service. This is done by completing the registration form available from reception. Once you have registered it can take up to 1 hour before you can log in. If you over due your medication review this service may become unavailable until you have had the review.
You will need to bring photographic ID with you when you register to use this facility.