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Elm Tree Surgery

22B Westbury Street


TS17 6PG

Tel: 01642 616663

Fax: 01642 808113

Need to see a GP or Nurse? - Seven day Extended Access - EVENING and WEEKEND APPOINTMENTS ( posted on Dec 20, 2018 )


Seven day Extended Access - EVENING and WEEKEND APPOINTMENTS

Hartlepool & Stockton Health (H&SH) are now offering access in the evening and on weekends on behalf of this Practice. Appointments are available to see a GP, Nurse or Healthcare Assistant at several surgeries across Stockton and Hartlepool. 


Patients attending appointments at H&SH will be asked if they are happy for NHS staff at the other surgeries to have access to their electronic medical record.

2018-2019 Christmas & New Year Opening Times ( posted on Dec 20, 2018 )


Normal Practice opening times over the Festive period:



We are open Monday to Friday


8:00am – 6:00pm


Christmas Day Monday 25.12.18
Boxing Day Tuesday 26.12.18

New Years Day Monday 1st January 2019


During the closed period should you require health advice or a Doctor urgently, please contact the Out of Hours Service on 111.



Please ensure you order your prescription ready for the holiday period by 20th December, where possible. If you order your prescription online, please note that the 48 hour prescription ordering notice period will not include Christmas Day, Boxing Day and New Year’s Day or any Public holiday or weekend.  Please also check with the Pharmacy you use for their opening/delivery times.



The Doctors & Staff at Elm Tree Surgery would like to wish you all a very Merry Christmas & a Happy New Year!


FLU VACCINATIONS 2018-2019 ( posted on Aug 30, 2018 )

Immunisation against seasonal influenza (the flu jab) is offered every year to people at risk of developing serious complications from flu. The vaccine greatly reduces the chance of getting seasonal flu, and lasts for one year.


In the UK, the Department of Health (DH) advises who should be immunised. The aim is to protect people who are more likely to develop complications from flu.

Children aged 2 and 3 years are given a different vaccine to adults. It is called Fluenz® Tetra and is given by nasal spray.

Please ask at Reception if you are eligible for the flu vaccination and make an appointment in one of our Flu Clinics.


ELM TREE SURGERY RELOCATION ( posted on Feb 14, 2018 )

Re: Relocation of Elm Tree Surgery to Ex-Thornaby Library Premises – 22B Westbury Street  Thornaby, TS17


This is to inform you that Elm Tree Surgery has relocated to  22B Westbury Street Thornaby, TS17 6PG (which is directly opposite the present surgery location)  


The Relocation has been authorised by NHS England and Hartlepool & Stockton CCG.


Prescription Telephone Requests ( posted on Jun 28, 2016 )

Please note the Prescription line will no longer be available from 1.8.16. This service will be available only for our over 75s, housebound or terminally ill patients. Please order your prescription by post, in person or via a local pharmacy. Repeat prescriptions can also be requested via our website www.elmtreepractice.nhs.uk via SystmOnline (please ask for a password). Prescription request orders take 48 hours, not including weekends).


Please contact reception if your request is urgent.

Electronic Prescribing ( posted on Mar 27, 2014 )

If you are interested in having your repeat medication sent electonically to a Pharmacy of your choice, please contact the surgery for further information.


Once electronically sent, all you need do is attend your pharmacy to collect your medication. There are some medications that we are unable to do this for, Reception can inform you of this.  


System Online Information ( posted on Mar 19, 2014 )

You can only order medications that are on repeat with this service. If you require anything else you will have to put in a written request at the surgery.


This facility is available 24 hours a day, 365 days of the year. However, the website can only  be accessed from within the UK.


Prescriptions take 48 working hours to collect from the surgery and 72 working hours to collect from a chemist of your choice. If your request is put in after 10 am please allow a further 24 working hours before collecting your prescription.


If you need an emergency prescription or the prescription sooner than 48 working hours, we suggest you do not use this service and contact the Practice on the dedicated prescription lines.


You need to register to become a user for this service. This is done by completing the registration form available from reception.


Once you have registered it can take up to 1 hour before you can log in.


If you over due your medication review this service may become unavailable until you have had the review.


You will need to bring photographic ID with you when you register to use this facility.







Appointments at Elm Tree Surgery ( posted on Jul 18, 2013 )

Appointments at Elm Tree Surgery


Elm Tree Surgery usually offers appointments with the Doctor within 48 hours of request. Urgent appointments will be offered the same day.


Please avoid attending the Accident & Emergency Department at the Hospital or the Walk-In Centre during our opening hours - 8.00 am to 6.00 pm, Monday to Friday, for ailments such as coughs, cold, flu-like symptoms, and other non-urgent conditions.


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